Privacy Policy

Last update: November 27, 2024

In this Privacy Policy, you will find all the information you need on how we process personal data. Please read it carefully and remember that it applies every time you use Wyzr. We have made the policy as clear and accessible as possible, but if you have any questions about it or about how your data is being used, please contact our team at connect@wyzrfriends.com.

California Notice of Collection of Personal Information: We collect the personal information listed below under “Data We Collect” for the purposes described below under “How We Use Your Data.” To learn more about your California privacy rights, please scroll down to “Your California Privacy Rights.” This Privacy Policy describes our privacy practices and provides useful information about how we use the personal information of individuals using our services or interacting with us. This document applies when

you visit any website or app operated by WYZR GROUP, LLC (“WYZR”, “we”, “us”, “our”) or under the WYZR brand, and/or when you use any product or service provided by WYZR GROUP, LLC. By “personal information” or “personal data”, we mean any piece of information that identifies you directly (for example: your photo, your name, your email address) or indirectly (for example: your user id, your location, the technical information related to your device).  When you use the WYZR App (“WYZR”) or visit our website, we collect information about you.

QUICK GUIDE TO CONTENTS

1. OUR CORE VALUES

2. WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

3. DATA WE COLLECT

4. HOW WE USE YOUR DATA 

5. HOW LONG DO WE KEEP YOUR DATA

6. WHO WE SHARE YOUR DATA WITH

7. INTERNATIONAL DATA TRANSFER

8. DATA SECURITY

9. YOUR PRIVACY RIGHTS

10. CANDIDATE PRIVACY

11. CONTACT

12. UPDATES TO THIS PRIVACY POLICY

1. OUR CORE VALUES

We are driven by two core values when providing our products and services: 

 We highly value your privacy. It means that all the features on WYZR have been built to be privacy-oriented from day one and so that we do not have to seek data that we do not need. It is called privacy by design. 

 Your safety is our priority. Our teams are dedicated to ensuring that you can use WYZR  in a safe and appropriate manner. As a technology platform, we have various means to combat conduct and content that may be harmful or offensive to our audience. You can report any behavior that you feel is inappropriate directly in the app. Our moderation specialists work hard to make sure our Community Guidelines are respected. In short, we carefully design our products and services to protect your privacy while providing you with a safe experience. We believe that this will give you confidence to make meaningful connections on WYZR.

2. WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

WYZR GROUP, LLC publishes WYZR, a friendship app that enables you to make friends and engage with them. 

WYZR GROUP, LLC is the “controller” of your personal data as described in this Privacy Policy, unless specified otherwise. We are a U.S. based company and our head office is located at 1001 Genter St., La Jolla, CA 92037.

3. DATA WE COLLECT

To make WYZR work, we collect the information (3.1) which you provide to us directly, as well as (3.2) information that we collect automatically. ​​Some information about you is visible to other users. So be very careful about what information you wish to disclose when using WYZR. 

3.1. Data you provide to us directly

Registration data. In order to be able to use WYZR, you must create an account and provide

us with the following personal details:

 Your mobile number, which is not visible to other users.

 Your name and pseudonym, both of which are visible to other users.

 Your date of birth. Other users who are your friends will be able to see your age range but not your date of birth. 

 Your gender. This information is visible to other users.

 Your profile picture. Your face should be clearly recognizable in your profile picture. This allows us and other users to identify you on WYZR.  

 If you consent, we also require an additional picture of your face and picture of your government ID to fight against fake profiles and verify your age and identity.  

 The password that will enable you to sign in. This data is not visible to other users, and you should never share your password with anyone. 

All the foregoing information is necessary in order for you to create your profile and sign up on WYZR.

You may complete other sections of your profile: bio, e-mail. This information is optional.

Your interaction(s) with us. If you report a user or content on WYZR, request help, make a claim, participate in a survey or exercise your privacy rights (as mentioned in Section 9 below), we will process the information contained in your request/report/claim/feedback as well as the data relating to your WYZR account. We will also process information if another user reports you. This kind of information is not shared nor visible to other users. If you wish to become a verified profile, we will request a photo of an ID document and a selfie which will be utilized for verification purposes only pursuant to third party Persona’s privacy guidelines.

Your location (GPS coordinates). Subject to your consent, we collect and process data concerning your location. This allows you, depending on your settings, to display the city where you are located in your profile and to add people around you as friends. Other restrictions may apply depending on your age, country and applicable laws. Your approximate location (IP Address): If geolocation based on GPS data is not activated or is not available to you as explained above, we collect your approximate location - such as your city - derived from your IP address to deliver a better experience. This location service based on approximate location.  

The contents you share on WYZR. When you use features available on WYZR we will process and store the contents you share as well as the associated technical data (such as the date, device information, IP address). Such contents may include the following personal data, depending on your activity: 

 Photos, videos, and information you choose to share in your profile. Such information is visible to

other users. 

 Videos and comments. Such information is visible to other users. 

 Messages and photos exchanged in the Chat. Such information is only visible to the recipient of the messages/photo you sent. You can only send private messages to users who have accepted you as “friend”. We may send you warnings before you send potentially unsafe content (such as your phone number or home address) or filter inappropriate content we would detect. 

 Technical data associated with your content such as your IP address or device information is not visible to other users. 

You should always be aware that the content you share on WYZR may be viewed by other users with whom you are interacting, who may save your content through their device (for example by taking a screenshot of their phone).

When using WYZR, we do not encourage you to share sensitive information such as data revealing your racial or ethnic origin, your political opinions, religious beliefs, or data concerning your health, your sex life, or your sexual orientation. It is, however, your freedom of expression to do so. In this case, you should be aware that you are manifestly making this information public.  

Your match preferences. We process your settings (such as gender, age, and distance) in the match feature so we show you profiles according to your preferences. These settings are not visible to other users.

Access to your camera, photos, and videos. In order to send and upload your photos or videos from your device, we need your permission to access your media and your camera.

3.2. Data we collect automatically when you use our services

Information on user acquisition. With your permission, we collect technical information such as your advertising IDs (which are randomly generated numbers that you can reset in your device’s settings) to help us measure the performance of our marketing campaigns and attribution (more information in Section 4.3 below).

Information about your activity on WYZR. Your use of our services leads to the collection of the following data: 

 the WYZR ID associated with your account,

 the date you signed up, 

 the date you last logged in, 

 your country of residence, based on the country code of your phone number (not your

geolocation),

 your settings on WYZR, such as notification preferences,

 your interactions with the WYZR features and other users (such as the number of likes

or dislikes). 

Information about your purchases on WYZR. If you purchase paid items available on WYZR, we will keep your purchase and subscription history; however, we do not process your payment details. This information is collected and processed by your app store (App Store, Google Play Store).

Data concerning devices and hardware: We collect the following information relating to the device(s) and hardware you use to access our services:

 your IP address, 

 your device brand and model, 

 the advertising IDs e.g., Google’s AAID and Apple’s IDFA, both of which are randomly generated

numbers that you can reset via your device settings, 

 app bugs and crashes, 

 version and language, 

 your device’s operating system.

The collection of this type of data may involve the use of cookies or other tracking devices. For more information, read our Cookie Policy. 

4. HOW WE USE YOUR DATA

We mostly need to use your personal data to provide you with the services offered on WYZR and to create a safe, smooth and high-quality experience for you. To give you more details and examples, you can read below the list of purposes for which your data may be used.  

4.1. To manage your account and your relationship with WYZR, and to make the app features available to you

 Create and manage your user account (including access to WYZR services and Help).

 Allow you to enjoy the features available on WYZR and that you request, including watching videos, using the match feature to make new friends, adding fun content in your profile or in other features, getting your account ‘verified’, sending messages and photos to your friends, purchase paid items and/or subscriptions if you wish (when available). 

 Manage and store messages exchanged between users who have become friends.

 Where appropriate, show you offers and content we think you’ll like, in particular when using

certain paid services (e.g., WYZR+ when available);

 Manage and respond to your requests, questions and complaints addressed to our support team.

We rely on our Terms of Use as a legal basis for processing your personal data under this Section 4.1.

Remember that these terms constitute a contract between you and WYZR. 

Consent may be an additional legal basis in situations where we need parental permission to let you join WYZR.    

4.2. To improve our services and the user experience 

 Measure how you use our services, which features you like the most, which ones you like less, make usage statistics of our app, and analyze them. 

 Create and develop new features on WYZR, and perform tests before launching new features.

 Understand the technical issues you may encounter, to resolve them. 

 Manage our internal communication and marketing activities, such as the animation of the WYZR community, or internal statistical studies.  

 Evaluate the quality of our responses when you contact our support team.

 Improve the user experience, the technical operation of the app, and the way users can communicate through the app. 

We rely on WYZR’S legitimate interests as a legal basis for processing your personal data under this Section 4.2. so that we understand your expectations and make your experience on WYZR fun and smooth.

4.3. To provide tailored services and access to some information from your device.

 Personalization of services according to GPS data to show suggestions of friends nearby.

 Access to your devices' photo album and camera to share images and videos on WYZR.

 Help us measure the performance of our marketing campaigns and attribution. It allows us for

example to determine from which site or app you downloaded WYZR. Consult our Cookie Policy for more information about our use of cookies and tracking devices. 

 Send you push notifications containing information about our products, safety updates, and interactions with other users.  

We rely on your consent as a legal basis for processing your personal data under this Section 4.3. You may withdraw your consent whenever you want. Your consent is usually collected and managed via the settings of WYZR and/or of your device. 

4.4. To ensure and enhance online safety on WYZR

 Enforcement of policies and procedures to moderate content and profiles that go against our Community Guidelines. This includes the following actions: warning sent in the app, removal or filtering of inappropriate content, temporary disabling of functionality in the app (such as the Chat), retention of data related to violations to prevent recurrences and limit the risks for

other users, identity verification request to resume using WYZR, temporary account ban, permanent account ban. Actions that may materially affect your use of WYZR (such as a permanent ban) are decided by moderators, according to our internal policies. Some content can be automatically filtered to prevent users from being exposed to it. 

 Development and implementation of automated technologies to detect violations of our Community Guidelines and/or manifestly illicit content. Using artificial intelligence, these technologies seek to recognize violations of our rules in the textual content, images, and audio of some live videos. We strive to detect violations such as violence, drug use, spam, and sexually

explicit, hateful, or discriminatory content as quickly as possible, even before they are reported. These tools support our moderation efforts and allow us to take immediate action when such violations happen.

 Development and implementation of procedures and technologies to fight against fraud, fake profiles, unsafe and/or harmful behavior. To this end:

 Profiling for safety purposes. We temporarily flag users who we believe are engaging in unsafe conduct for our user community, in order to protect others from being exposed to repeated and offensive conduct and/or contents. Flagging these accounts allows our moderators to access them quickly to take moderation action, if necessary. The flag we apply expires shortly thereafter

if no further violations occur. Actions that may materially affect your use of WYZR (such as a permanent ban) are decided by moderators, according to our internal policies.

 Evaluation of the performance of our safety procedures, policies, and technologies mentioned in this Section 4.4, in order to improve them and develop new ones that we think could be more effective in improving your well-being and safety on WYZR.

This includes, for example, the quality review of the work done by our moderators and support specialists, and training of our automated technologies to improve their accuracy over time using artificial intelligence. 

We rely on WYZR’S legitimate interests as a legal basis for processing your personal data under this Section 4.4. so that WYZR remains a safe and respectful place of expression and safeguards the trust of our users. 

We also rely on our Terms of Use to enforce them in the event of a violation of our Terms of Service and/or our Community Guidelines.  

If you are a U.S. resident: Automated detection and scan of your face on your photos is considered biometric information in some States of the United States of America. We, therefore, require your consent to process this information. We only receive the result of the ID verification carried out by Persona.

4.5. To comply with our legal obligations and cooperate with the competent authorities where necessary.

 Implementation of a reporting functionality available to users and embedded in all app’s features, i.e. Chat, Carpool, and Friend Blast. This allows you to report users or content that you believe violates our Community Guidelines. The reports you submit will then be reviewed by our moderators, who will take action against the reported content or user where appropriate. 

 Assist law enforcement and remove manifestly unlawful content. We are required to contribute to the fight against criminal offenses online, to promptly remove or disable access to unlawful content as soon as we become aware of it, to notify competent authorities of some types of infringements, and to preserve data for investigations upon request. 

 Compliance with any applicable legal or regulatory requirement. This notably includes the processing of your requests to exercise your privacy rights in accordance with Section 9. 

We rely on the relevant legal obligation to which we are subject as a legal basis for processing your request personal data under this Section 4.5. Also note that, if necessary, we will use personal information to exercise or defend our legal rights in court, relying on our legitimate interest(s).

5. HOW LONG DO WE KEEP YOUR DATA

5.1. Account Validity Period

We keep your personal information as long as we need it to enable you to use our services. 

You can delete your account at any time in the WYZR settings by clicking on ‘Delete account’. When you delete your account, you will no longer be able to use our services, and your profile will no longer be accessible or visible to other users. 

5.2. Specific Data Retention Periods

Not all the data we process have the same retention period, in particular regarding the following types of

data:

 Photos you sent in the Chat, including those you may have deleted in the Chat, are kept for 12 months. 

 We will retain content that is in violation of our Community Guidelines for a certain period of time, even if that content has been removed from the WYZR platform. The retention period may vary depending on the type of content and the type of violation. 

 Your interactions with our support team can be kept for up to 5 years after the ticket is closed. It helps us follow up on our actions regarding support and defend ourselves in the event of a claim or legal action. 

 Your geolocation (i.e. your device’s GPS data), if enabled, is kept until your next access to WYZR; then it is replaced by your current geolocation. If you do not access WYZR again, your geolocation data will be kept for 12 months. Notwithstanding the provisions of Sections 5.1 and 5.2. above, we will retain some personal data for an additional period of time if we are legally required to do so. We may also need to keep personal information for the time necessary to resolve a dispute or to exercise or defend our legal rights. 

6. WHO WE SHARE YOUR DATA WITH

6.1. Data We Share

We do not sell personal data, but we can share personal data as described below:

 WYZR Personnel. Our authorized employees have access to and process your personal data as necessary to carry out the purposes listed in Section 4 above. They are subject to confidentiality obligations and access restrictions according to their duties. 

 Service Providers.  We share your personal data with service providers to help us operate and improve our services. For example, we use service providers to host our services which involve the processing of your personal data; to monitor the performance of the services; to moderate content on WYZR; to detect violations of our Community Guidelines; to store support

tickets and/or provide assistance to users; to offer additional features in our services. We only select service providers who offer strong data protection guarantees and who agree to security and confidentiality obligations. 

 Change of Ownership. If we are involved in a bankruptcy, merger, acquisition, reorganization, divesture, restructuring, sale of assets, or other change of control transaction, we may need to transfer your personal data to another entity as part of that transaction. This Privacy Policy will continue to apply to personal data transmitted to the new entity.

 Affiliates. We may disclose personal data to WYZR’S affiliated companies to help operate the services or for any other purpose listed in Section 4 above.

 Legal Rights Enforcement. As we deem necessary to defend our legal rights or to enforce any agreement such as our Terms of Use, prepare our defense, and engage in any litigation or lawsuit, we may share data with competent courts, public officials or bodies, legal counsel, and/or experts.

 Legal Obligations and Public Safety. To the extent necessary to comply with our legal obligations, we may communicate personal data to law enforcement, judicial, or administrative authorities; in response to lawful orders or requests, subpoena or search warrant; to protect the safety of any person; to preserve the security and integrity of the services or to protect the rights

and freedoms or property of us or of other users.

 Advertising Partners. We may share some personal information with advertising partners to better select the ads that will be displayed and to measure ad performance.

6.2. Data You Share

When you use our services, for example by chatting with another user, you share personal data with

other users. Any information, text, image, or video you share on WYZR is part of your personal

data. You should therefore be very careful about the information and content you wish to share online. 

Note that we cannot prevent you from sharing data when using our services, nor can we control

what users who receive it may do with it.

8. DATA SECURITY

WYZR has taken steps to protect the confidentiality, integrity, and availability of your personal

data. We are doing our best efforts to maintain security measures appropriate to the level of risk involved

in the data processing. We are continually working to improve our security practices to ensure that your data is kept secure. 

While we make every effort to help ensure the integrity and security of our network and systems, we

cannot guarantee that our security measures will be effective in all circumstances. That is why it is also

your responsibility to keep your data such as your password confidential and to immediately notify us in

case of a breach of confidentiality of your account data.

9. YOUR PRIVACY RIGHTS

WYZR is committed to providing you with rights regarding your personal data, in accordance

with applicable laws.

The conditions for exercising these rights may differ according to the applicable laws and regulations.

These rights may be limited as provided by applicable laws and regulations, the rights and freedoms of

other people, our confidentiality obligations, trade secrets, and/or the protection of intellectual property

rights. Where relevant, you will be informed of the reasons why WYZR could not fulfill all or part

of your request.

Here are your privacy rights:

Provisions applicable to residents of the United States of America:

The following provisions may be applied or interpreted differently depending on your state's privacy laws. 

Do Not Track. We do not respond to Do Not Track signals that your browser may send to us.

Your U.S. Privacy Rights. If you are a U.S. resident, you may take advantage of the following rights: 

 Right to Know: If you are a U.S. resident, you may request, up to two times each year, that we

disclose to you the categories and/or specific pieces of personal information that we collect, use,

and disclose. We will respond to your request within 45 days unless we need additional time, in

which case we will let you know.

 Right to Delete: Subject to certain exceptions, you may request that we delete personal

information that we have collected from you. There are some reasons we will not be able to fully

address your request, such as if we need a complete transaction for you, to detect and protect

against fraudulent and illegal activity, to exercise our rights, or to comply with a legal obligation.

To exercise your rights, please contact us at the email mentioned above (“connect@wyzrfriends.com”). When

making written requests, you must put the statement “Your U.S. Privacy Rights” in the subject field. We

are not responsible for notices that are not labeled or sent properly or do not have the complete

information. We may take steps to verify your identity before responding to your requests to know or

delete your personal information by asking questions about your interactions with us. 

You have the right to use an authorized agent to submit your requests. Please direct your agent to reach

out by email at connect@wyzrfriends.com with the aforementioned required subject line. Authorized agents

must submit proof of the consumer’s signed authorization to make a request. We may require you to

verify your identity directly with us prior to fulfilling your authorized agent’s request. 

If you exercise any of the foregoing rights, we will not discriminate against you, including by denying or

restricting access to our services.

U.S. Disclosures 

In addition to the disclosures elsewhere in this Privacy Policy, we provide U.S. residents with the following

disclosures in accordance with applicable U.S. state laws:

 Categories of Personal Information Collected: In the last 12 months, we collected the

following categories of personal information for the business and commercial purposes described

above in this Privacy Policy: 

Biological information/identifiers, characteristics of protected classifications under California or federal law

(i.e., gender, age), internet or other electronic network activity information, geolocation information, visual

information, and inferences drawn from the above. For more information about the information that we

collect, please see “Data We Collect”, above. The sources of the information are the consumer and

analytics providers. 

 Categories of Personal Information Sold: In the last 12 months, we have not sold personal

information. 

 Categories of Personal Information Disclosed for a Business Purpose: In the last 12

months, we have disclosed the following categories of personal information for a business

purpose (such as with our service providers who are restricted from using your personal

information outside the scope of their services for us):  

Biological information/identifiers, characteristics of protected classifications under California or

federal law (i.e., gender, age), internet or other electronic network activity information, geolocation

information, visual information, and inferences drawn from the above. To learn more, please see

“Who We Share Your Data With” above.

 Categories of Personal Information Shared for Advertising Purposes: We share information

like identifiers, device information, location information, age, and/or gender to advertising partners

for users.

Biological information/identifiers, characteristics of protected classifications under California or federal law

(i.e., gender, age), internet or other electronic network activity information, geolocation information, visual

information, and inferences drawn from the above. To learn more, please see “Who We Share Your Data

With” above.

11. CANDIDATE PRIVACY

As an employer, WYZR GROUP, LLC processes the personal data of candidates who apply for a job in

our company, whether on the website www.wyzrfriends.com, by mail or email, or via a job platform where

we publish job offers. 

This usually includes the processing of data relating to the candidate’s professional background,

education, references, qualifications, remuneration, and the analysis of documents such as a CV and

cover letter provided by the candidate. 

This information will be processed for the purpose of talent acquisition, reviewing applications, arranging

interviews and tests, communicating with the candidate about his or her application, and managing the

recruitment process. The data will be kept for up to 2 years after the last contact with the candidate, or

sooner if requested by the latter. This retention period allows the candidate to stay informed of

opportunities that might interest him or her. 

We rely on WYZR’S legitimate interests as a legal basis for processing your personal data

under this Section 11.

12. CONTACT

Should you have any questions concerning the application, interpretation, or enforcement of this Privacy

Policy or requests concerning your personal data, you can contact us:

 By sending an e-mail to connect@wyzrfriends.com; or

 By writing to us at the following address: 1001 Genter St., La Jolla, CA 92037.

13. UPDATES TO THIS PRIVACY POLICY

We will update this Privacy Policy from time to time to take into account any technical, economic,

regulatory, or legal evolution, or if we change our practices regarding the processing of personal data,

especially to comply with any changes in applicable laws and regulations, or if we change our practices

regarding the processing of personal data.

We will notify you in advance, by any appropriate means, of significant changes to this Privacy policy.

Usually, this will be done through an in-app notification. Following advanced notification, your continued

use of any website or app operated by WYZR GROUP, LLC or under the WYZR FRIENDS brand, and/or

when you use any product or service provided by WYZR GROUP, LLC, means you accept these

changes.